Due to the high cost of shipping internationally, we cannot accept returns and/or exchanges for any international orders at this time. If you think your item may be defective, please email email@example.com with your order details and a description of the issue.
*Please note that original shipping charges are non-refundable except in cases where we have made a shipping error.
*Some countries may impose additional taxes or duties (i.e. VAT) and, if so, these are the responsibility of the customer. Packages will be returned to the US if unclaimed, and we can not refund shipping for these cases. The time a country holds a package in customs varies and we do not have means of contacting these offices. To avoid these in the future, Try orders from an authorized reseller in your country. Shipping and duties may be cheaper and faster if ordered locally.
Contact: firstname.lastname@example.org for assistance.